After the iOS update finishes, try to restore your backup again.I applaud your iPhone good-citizenship for keeping your iPhone up to date! The first fix you should try for your corrupt or not compatible iTunes backup is to update your new iPhone: So, your shiny new iPhone comes out of the box running an older version of iOS than your previous iPhone was running. It's common to get the corrupt or not compatible iTunes message when setting up a new iPhone, because your new iPhone was manufactured and packaged before the latest iOS updates came out. ) iPhone Backup Corrupt Step 1: Update the iPhone This help article is all about the corrupt or not compatible message for an iTunes restore. You need different advice for a corrupt backup while making a backup. (Note: If you're getting the corrupt or not compatible message while trying to make a backup, then read this help article instead. This article provides five steps to how to fix the iTunes could not restore the iPhone because the backup was corrupt or not compatible in order of increasing complexity of the actual problem in the corrupt backup. How do I fix a corrupt or not compatible iTunes backup?"Ĭorrupt iPhone (or iPad, iPod Touch) backups can be a simple version mismatch issue, or be due to bugs in iTunes and iOS. "I backed up my phone last night to iTunes before trading it in today.wiped the old phone and turned it in and then learned when I got home that the backup was "corrupt or not compatible" when trying to restore today. Today we're going to address a question from a customer:
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